Thalamus hires Upright to create a unique customer support system
Thalamus Networks hires Upright Technology to develop a new customer
support system. The system will handle the household and landlord
subscription registration and the configuration of net elements.
The new system will collect all customer information and communicate with
other connected systems within the company, i.e. the finance system,
Internet portals and e-commerce platforms. The system should be
operational in spring 2001.
”This Customer Support System is a unique tool for Thalamus,” explains
P-O Andersson, Chief for the Thalamus Networks Technical Development. ”We
have not found a comparable system being used by our competitors neither
in Sweden nor Europe.”
The system is built on a modern multifaceted component-based technique
with an open interface to all other systems.
”The system’s strength lies in the fact that it is scaleable to suit the
number of suppliers, customers and for communication with other systems,”
reports P-O Andersson.
”We are proud to have been given this task,” says Michael Johansson, CEO
for Upright Technology. ”Thalamus is a leader in an exciting new market
and our IT competence will undoubtedly contribute to their continued
expansion”.
Facts:
Thalamus Networks AB (www.thalamus.se) is the only operator offering a
complete selection of services for ”intelligent living” which include
Internet, energy control, information, media and telephony. Thalamus®
services can be supplied through optic fibers, cable-TV as well as
Ethernet (LAN). Thalamus Networks is quoted on the Stockholm Stock Market
0-list with offices in Ängelholm, Malmö, Halmstad, Gothenburg and
Stockholm, Sweden. The Company has an estimated 40 MSEK annual turnover
with 40 employees.
Upright Technology (www.upright.se) creates advanced system solutions and
architecture within the business spheres of industry, logistics, tele-
communications and information transference. The Company specializes in
modern multifaceted solutions based upon reusable components with
extensive experience in system integration as well as object-oriented
methods and tools, i.e. UML, C++ and Java. Upright offers a complete range
of services from evaluation of present needs to project management and
system development, documentation and operation management.
For more information please contact:
PO Andersson, Chief of Technical Development, Thalamus Networks: +46 431-
44 54 00 or +46 704-40 40 70, e-mail: po.andersson@thalamus.se
Michael Johansson, CEO Upright Technology: +46 8 598 892 00 or +46 709-669
204, e-mail: m.johansson@upright.se
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